A Sticky Problem with Glue Records and 1&1 Internet

Recently I had a tidy up with my hosting infrastructure which involved moving a slave DNS server from one IP address to another. The easy part was setting up the server and changing the existing DNS A record to point to the new IP address, the fun started when it came to updating the Glue record held with 1&1.

If you weren’t already aware a Glue record is something set by the domain registrar (1&1 in this case) that points directly to the server where the domains DNS records are kept. This makes it possible  to have domain names with nameservers that are a subdomain of itself, for example nerdkey.co.uk could point to ns1.nerdkey.co.uk and ns2.nerdkey.co.uk.

The last time I’d update Glue records with 1&1 was a good few years ago, but it was a simple case of logging into the control panel, searching for the domain and then heading to the record for subdomain, hitting an edit button and then changing the existing A record IP address for a new one but it wasn’t that easy this time round.

After a little trial and error and a lot of head scratching it seems that since they rolled out their new control panel it just isn’t possible anymore to set or update Glue records – you could see the records don’t get me wrong, just not update them. Not to worry though, their technical support team will be able to update the records, right? WRONG! I emailed them several times, making things as clear as possible whilst at the same time thinking that their support advisers would be savvy enough to understand terms used within the industry they work in, didn’t go too well.

In a nutshell, here is the correspondence between us:

  • [Me] – Outlined the domain, that I wanted Glue records updating and the exact subdomains and IP addresses
  • [Them] – Asked me to confirm if these changes has already been made as my website was working fine (not what I asked?)
  • [Me] – Sent a slightly reworded version of the first, again outlining the essential details and that it hadn’t been updated
  • [Them] – Confirmed that website was working fine again, asked me to clear my cache and reply with any error messages (did they even read the email?)
  • [Me] – Sent a similar email along the lings of the first and second stating that they are the domain registrar and this is something they need to do, again included essential details
  • [Me] – Emailed them to see if any updates available
  • [Them] – Replied asking me to confirm that I wanted the NS2 record updated as well (because the last emails didn’t state that?)
  • [Them] – Responded saying the nameservers may possibly need to be reverted back to them for this to work, but they used a special “tool” instead and said to wait up to 48 hours
  • [Them] – Replied this morning (after the domain was transferred and Glue set correctly with a different provider) saying that everything is now set correctly

Enough was enough, it got to a point where I’d given them over a weeks worth of my time and they’d done little more then send me a few standard responses and ask for confirmation which was already given. My last attempt to gain faith in them involved changing the nameservers back to them to see if it would work and allow me to set the records, it partly did – I managed to set the NS1-4 subdomains to the correct A records then updated the domains nameservers to another provider temporarily straight after to avoid any downtime and left it a few hours. I came back a few hours later and tried to set the nameservers back to ns1-4.koserver.co.uk but got an error message saying the nameservers weren’t registered and found out that the update to the temporary nameservers hadn’t taken affect, slowly grinding my entire hosting network to a halt – great!

I know I hadn’t waited the standard propagation times, but given the past experience and useless support and the fact that everything was slowly grinding to a halt, it was time to transfer. After research I’d narrowed things down to two providers – I wanted to give Name.com a try, but as their system for transferring in .UK’s wasn’t automated I abandoned that plan and went for NameCheap. Within an hour the domain was with them and Glue records were set through the control panel and things are slowly coming back online.

In all my years of website hosting I have never had such a catastrophic outage, aside from looking into a second domain to host nameservers all my domains with 1&1 will be transferred elsewhere.

So in summary, if you know what you’re doing don’t go with 1&1. You’ll be treated like an idiot and just wasting your time throwing emails back and forth with them. They don’t really read your emails and the fact they removed such a critical feature without telling anyone speaks volumes in my opinion, I mean they still have an old support article on how to set Glue records, obviously doesn’t work though. It is a shame, but that’s life.


Encrypted AES VPN tunnel between pfSense 2.3 and Draytek 2830

For a long time now I’ve managed several VMware ESXi servers and for easy management I’ve created a local area network on each making backups, monitoring and the usual sysad tasks a breeze.

The icing on the cake is that I recently swapped from m0n0walll to pfSense and went about setting up a lan to lan VPN tunnel to my home network, so now I can access everything locally as if I was on the same network.

Home Network

My home network uses a Draytek 2830 connected to a Virgin Media Superhub. Unfortunatley the Draytek is getting on a little bit now and doesn’t have the processing power to deal with my 100mbit connection speed, so I’ve had to double NAT the network using the Superhub in router mode and then DMZ everything towards the Draytek.

This isn’t a bad thing though as all the “dumb” wireless devices (mobile phones, Roku’s, Nest thermostat, etc) connect direct to the Superhub whilst my home server and everything crucial connect via the Draytek. All in all I get 70mbit through the Draytek on average and there’s plenty of bandwidth left for the devices connected to the Superhub.

In the example below the home network subnet will be 192.168.100.x

Remote Network

The remote network is pretty simple, they are all setup the same apart from x is a different number based on the virtual host name – a pfSense machine sits at x.1 and deals with traffic to the local network.

In the example below the remote subnet will be 192.168.150.x


  • Each local area network must be on a seperate subnet, otherwise things can quickly get messy and conflict!
  • Make sure you use a secure pre-shared key, anything above 32 characters will do nicely
  • The example details below are fake, replace them with your own details if you want this to work

Configuring pfSense

The guide below lists only the parts you need to change, if the option isn’t listed then leave it as is

Fairly straight forward, go to VPN > IPSec > Click Add P1

  • Enter the Remote Gateway as the WAN IP address of the Draytek (or the Superhub in my case)
  • Enter a brieft description in the Description box
  • If you are double NAT’d like me select Peer identifer as KeyID tag then enter the WAN2 address of Draytek else leave as Peer IP address
  • Enter your pre-shared key in the Pre-Shared Key box
  • Press Save

That’s your Phase 1 entry configured, now for Phase 2:

Go to VPN > IPSec > Click on Show Phase 2 Entries for Home

  • Enter Remote Network as the home network subnet –
  • Put a brief description in the Description box
  • Set PSF Key Group to 2
  • Press Save and then hit Apply Changes

Finally, we need to create a firewall rule to allow traffic to pass over the VPN:

  • Go to Firewall > Rules > IPSec and click Add
  • Change Protocol to any
  • Enter a brief description in the Description box
  • Press Save any hit Apply Changes

Configuring the Draytek

Now it is time to configure the Draytek – Go to VPN and Remote Access > LAN to LAN

For Common Settings:

  • Enter a Profile Name
  • Tick Enable this profile
  • Make sure Call Direction is set to Both

For Dial-Out Settings:

  • Set type of server to IPSec Tunnel
  • Enter the Remote WAN IP in the Server IP/Hostname for VPN box
  • Enter the pre-shared key set previously in the Pre-Shared Key box
  • For IPSec Security Method set it to High (ESP)AES with Authentication
  • Under Advanced set IKE phase 1 propsal to AES256_SHa1-G14 and IKE phase 2 proposal to AES256_SHA1 then press OK

For Dial-In Settings:

  • Set the Allowed Dial-In Type to IPSec Tunnel
  • Tick the box to Specify Remote VPN Gateway and enter the remote network WAN IP
  • Enter the pre-shared key set previously in the Pre-Shared Key box
  • For IPSec Security Method untick all apart from High (ESP) – AES

Under TCP/IP Netowrk Settings:

  • Set Remote Network IP as the remote network subnet –

Hit OK at the very bottom to save the profile, leave it a few seconds and it should connect. If it doesn’t connect automatically, head to the IPSec Status page in pfSense and hit Connect manually

Install EPEL Repository on CentOS 7 (x64)

The simple one line command below will enable the EPEL repository on CentOS 7

rpm -Uvh http://dl.fedoraproject.org/pub/epel/7/x86_64/e/epel-release-7-2.noarch.rpm

Once ran you will see confirmation that it has been installed successfully, that’s it!


  • You can find out more about the EPEL repository here
  • If you don’t already have a server, I’d strongly recommend starting with DigitalOcean

Icecast PHP Stats

A recent project of mine called Coop Cam uses several live video streams served by an Icecast server at different mount points which works great, but I found there was no real solution to simply display how many viewers were actually watching the live streams.

I put together a basic PHP code that reads the Icecast XML stats file and retrieves the current overall viewers (or listeners as its officially known) of all available mount points.


// get the stats xml file //
$output = file_get_contents('http://admin:[email protected]:8000/admin/stats');

// explode to make the magic happen //   
$listeners = explode('',$output);
$listeners = explode('',$listeners[1]);

// output to the world //
echo "Currently <b>$listeners[0]</b> people are watching the live stream!";

Once you have amended the admin password, server name and port the code above will then connect to your server and read the /admin/stats XML file. From here it will literally pick out the content shown between the <listeners></listeners> tags and that then becomes the $listeners[0] variable, simply place this wherever you want to display the amount of current viewers.


  • This code may or may not work depending on if your hosting provider allows the file_get_contents function – In my case I use my own dedicated servers and it works without issue, if you have any problems I’m sure I can sort something for you!
  • You can show the amount of sources, file connections and so on by amending the code to reflect the correct tags – A full list of tags can be seen by visiting the youricecastservername.com:8000/admin/stats page
  • You can find a live working example of this script here or actually see it in place here
  • Finally, you can download the script by clicking here

Disable Virtualmin Two-factor Authentication

Virtualmin is constantly being developed and gaining ever useful features, and for a while now has featured two-factor authentication which is great, although what happens if you get locked out of your system? As long as you have SSH or console access then you can follow the steps below to easily get back in.

Disabling two-factor authentication for a single user

  • Get root SSH or console access
  • Edit the file /etc/webmin/miniserv.users, comment out the current line for the user then create a fresh copy above it
  • Remove any mention of “totp” and the long string of characters near the end and save, for example your file should now look like the following:
  • Restart Webmin and log back in normally

Disabling two-factor authentication entirely

  • Get root SSH or console access
  • Edit the file /etc/webmin/miniserv.conf and find the line “twofactor_provider=totp” and replace with “twofactor_provider=” and save
  • Edit the /etc/webmin/miniserv.users as mentioned above
  • Restart Webmin and log back in normally


  • I’ve had success with this on Webmin 1.760 running on CentOS 7.0

Setup your own live pet webcam for free using Yawcam

I’ve been experimenting for a while with different ways to stream live to the Internet from webcams, IP cameras and capture cards for the Coop Cam project, here is a basic guide on how to setup a simple live stream using a basic webcam.

What is required?

You will need a couple of things, including:

  • A computer with a webcam
  • An Internet connection with decent upload speed
  • Router access to port forward


To create the stream we will use a free piece of opensource software called Yawcam, you can download it directly from here or learn more about the software here.

Installation is pretty simple, download and launch the installer then follow the on screen instructions.


After the installation has finished open your newly installed software, you will see a screen like below:


The first thing we need to do is set the stream type, to do this go to Settings > Edit Settings…


Under Output select Stream and change the Stream type to MJPEG and hit OK


Next we need to select your webcam, head to Settings > Device > Change to and select your webcam from the list


Finally, back on the main screen hit enable on the Stream option – we are ready to go!


Previewing your stream

Here is the exciting part, previewing your live stream! On the same computer open up your browser and head to

If everything is configured correctly you should see your webcam displayed live.

Here is my example of Spirit our pet quail:

What next?

The next thing you need to do is configure port forwarding in your router to allow people to connect in and view  your stream. I can’t really go into specific detail as there are many different types of router with different configuration options but basically what you want to do is forward port 8081 to your computer so anyone that connects to your-public-ip:8081/video.mjpg can see your stream.

You will also want to make sure that your computer has a static IP address or DHCP reservation to make sure the local IP address doesn’t change.

If you need help with that part let me know and I’ll give you a hand.

Will my Internet connection be able to cope?

This depends entirely on your upload speed, by default Yawcam only allows 10 concurrent connections.

For added security and to take the strain off your Internet connection I can relay your stream via Coop Cam’s powerful relay servers. They are able to take the single stream from your camera and amplify it allowing hundreds of users to connect at once.

The upside to this is that you will only have one connection being uploaded to the relay server, the server then handles everything else and even hides your public IP address – If you would like to know more please get in touch.


  • If you want Yawcam to start streaming automatically when you login to your computer then head to Settings > Edit Settings… > Startup and tick Start Stream output
  • You can check that port forwarding has been setup correctly by using the NerdTools Port Scanner, if it isn’t working double check your firewall settings
  • If your Internet connection has a dynamic IP address you’ll want to look into a Dynamic DNS service

How to List the Contents of a Web Directory

Any good web host will secure the contents of website directories which don’t have an index page by not allowing the  files or folders to be listed, instead you’ll get a 403 error page saying access is forbidden. Whilst this is good in practice, sometimes you might actually need to list the contents – and its simple to enable on an Apache web server – add one line to your .htaccess file and you’re done!

How it’s done

Options +Indexes


  • If you have access you can edit your web server configuration and make it global

Add a NAS drive to your Livedrive account for free

I used to be a customer of popular cloud backup service Livedrive. The upload and download speeds were nothing to shout about and one annoyance was having to pay extra to add a NAS drive to your account, but there is a workaround!

How so?

All you need to do is add a symbolic link to your NAS drive from your computer. Think of a symbolic link as a fancy shortcut, the only difference being it masks the destination instead of taking you straight there – you’ll see what I mean when you read on.

Imagine you have a Windows computer with your NAS drive with the root of the drive already mapped to Z:, you have a folder on your NAS called MyFiles and would be able to browse to Z:\MyFiles to see whatever is stored there. Next imagine we have a folder called C:\Backup which is already uploading to your Livedrive account, using  the following command we will make C:\Backup\MyFiles lead to your NAS and in turn be included with your Livedrive backup.

mklink /d "C:\Backup\MyFiles" "Z:\MyFiles"

For me, this worked absolutely fine and I had a couple of TB uploaded without ever being caught out. I’ve since jumped ship to Amazon Drive, whilst it is more expensive per year I’ve got it running from multiple computers and the upload and download speed always tops out my connection, so I can’t complain!


  • Use the above guide at your own risk – I won’t be held liable if anything happens to your Livedrive account, files or anything else because of this!
  • This doesn’t work with Dropbox or Google Drive  – sorry
  • You only need to run the command once, after that the link will be remembered
  • To remove the link just delete it as you would any other  file or folder

Find Out Who Registered A Domain Name

The Internet is an amazing place where we can expand our knowledge – or – just look pictures of animals with funny captions, but have you ever wondered to yourself who owns that domain, who took the time to build that amazing website, see if a business is legit or maybe you just want to learn a new nerdy skill?

A domain name can be registered by anyone so long as its available and not registered to anyone else, and can be bought at anytime through hundreds, thousands or maybe millions of companies known as domain registrars. The job of a domain registrar is to take money and convert it into domain registrations as they are essentially the middle men between the domain registries (the top dogs of the domain world, the owners of the bit after the dot) and ourselves.

When a domain is registered, regardless of the registrar used, contact details will always need to be provided. These details form what’s known as the legal registrant and can be either a company or an individual who will legally own the name for however long it has been registered for.

That’s great but what next? Well here comes the juicy bit! All that information is kept in a global database known as the WHOIS database (pronounced “who is”) which is free to browse and will give an insight into any domain registration.

Querying WHOIS

The following guide will show you step by step how to query the WHOIS database for free with no special software required. To keep things simple I will be using a website that I created which has a built in WHOIS tool.

  • First things first we need to head to the WHOIS tool, click onto the following link or type it into your address bar directly: http://www.nerdtools.co.uk/whois/
  • Once the website loads you’ll see a box where it asks you to enter a domain name, enter the domain which you would like to query and press Enter or the “Let’s do this! >” button
  • After a few seconds you’ll be redirected to a new page that shows the domain details in a similar format to one shown below:
  • As  you can see from the screenshot above a lot of information is returned, so much that it doesn’t all fit on screen without scrolling but once you read through you will easily see who owns the domain, when it was registered, when it expires and other useful information


  • In the example above you can see no “Registrant’s address” is returned, this is because its a .UK domain and Nominet (the registry behind all .UK domains) allow the address to be hidden for any non-trading individuals, but with domains such as .COM, .NET, .ORG the information will always be available
  • Depending on the domain name things may look a little different to the one in the example
  • Any changes to a domains details can take up to 24 hours to show so things may not always be accurate
  • There are strict terms that need to be followed when it comes to using the information returned from a lookup and these can be found usually be found at the bottom – It’s not shown in the screenshot as it was so big, to see them click here and scroll down
  • Sometimes registrars offer a privacy package that will hide the registrants contact information and replace it with the registrars instead, if you see a domain like this that’s trading as a business stay well away as it could be up to no good!